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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cecilia Hernandez

November 16, 2024

2  out of  5
rating by Cecilia Hernandez
"Mucho dinero por un carro viejo"
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Genero Jackson

October 19, 2024

5  out of  5
rating by Genero Jackson
"This is the best office of state farm by far, when I go there I feel like I'm in an episode of cheers because everybody knows my name,each person is attentive and committed to saving me money any way possible, I salute this team with a badge of excellence."
We responded:
"Thanks Genero! We really appreciate your business and always enjoys visiting with you."
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ziggy

October 14, 2024

5  out of  5
rating by ziggy
"For the last 10 years I was paying my car insurance online. However, this year due to an apparent State Farm computer system glitch I was not able to pay my car insurance online or offline. At some point I got desperate and  I contacted Francisca Bandera from State Farm to resolve the problem. She immediately worked with the State Farm Billing department and magically I was able to pay my car insurance on time. Thank you Francisca for your great service."
We responded:
"Thank you so much for your feedback! We are happy that you were satisfied with your claim. I am glad you noticed that you will always get a person when you call our office vs. a 1-800 number. Thank you for your business."
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Edgar Salgado

October 11, 2024

5  out of  5
rating by Edgar Salgado
"I called this office in search for a new insurance for my vehicle. Francis , who I talked to was very nice and sounded very knowledgeable. She answered all my questions and concerns. Very competitive pricing and loved that no DOWN-PAY required! Overall , the process went smooth and provided me with my vehicle insurance that day. I would highly recommend State Farm and in particular this location. Very happy and satisfied with the service provided."
We responded:
"Hi Edgar, so glad you had a great experience with my office! We look forward to take care of your insurance needs."
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dNa

June 24, 2024

5  out of  5
rating by dNa
"I've had auto, renters/homeowners insurance through State Farm since 1984 - the last 10-11 years through Beth Black's office. I recently switched for several reasons one being I moved some 200 miles away however I wouldn't hesitate to recommend this office as they have always been very accommodating and patient to answer any questions I've had through the years."
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Fran DiGenova

June 13, 2024

5  out of  5
rating by Fran DiGenova
"Would like to Thank Irma from Beth Black's State farm office! Irma ALWAYS goes above & beyond for her customers! Irma, is very knowledgeable , professional, efficient & makes you feel like family ! She is the Best!"
We responded:
"Thanks Fran for letting us know! I passed your kind words on to Irma. Have a great night."
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Matt Powell

May 28, 2024

5  out of  5
rating by Matt Powell
"Dave Samuels was a massive help in working through my personal insurance renewals. I have not had positive experiences in the past and he made the process pleasant and easy to understand. Couldn't recommend enough."
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Linda Contini

May 28, 2024

5  out of  5
rating by Linda Contini
"On May 2nd, I was involved in a serious car crash. I must've called Dave Samuels numerous times to figure what was going on with my insurance. Answered all of my questions and helped me through a rough time. I can't thank him enough for helping me through this rough patch. Thanks Dave :)"
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Brick Cassidy

May 28, 2024

5  out of  5
rating by Brick Cassidy
"In the search for someone who was fair, understanding and helpful I found David Samuels from State Farm. I am happy to say I am all set on my search for a new insurance provider! 5 stars!"
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Sam Demaree

May 28, 2024

5  out of  5
rating by Sam Demaree
"Living in the Chicago-land area my whole life, I am sure I am not alone in saying inflation is effecting my everyday decisions. Upon reviewing my auto insurance renewal, I was astonished to see the price increases across the board. In a frustrated attempt to get an explanation on why my premium was increasing so much, I was told (after 70 minutes of being on hold) “the cost to replace my car has increased and the rates will go down soon”. I was not satisfied with this answer, nor the efforts I made to speak to someone on the phone. A friend suggested I reach out to Dave Samuels with State Farm. One call with Dave surpassed the previous 5 years of service received from my current agent combined. Being able to speak with someone who was knowledgeable and also understanding of my situation, I was convinced I will need to move policies over to Dave next year when they are up for renewal. He even said he could take a look at bundling some of my other needs as I start my home purchase search. I cannot recommend Dave enough."
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Emery Lehman

May 28, 2024

5  out of  5
rating by Emery Lehman
"Dave Samuels worked closely with me and was an absolute pleasure to be around. Stuck to business but had a great sense of humor and made me feel very special - 10/10 would recommend to anyone who stops in to Beth Black State Farm Insurance."
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Erik Arsovski

May 28, 2024

5  out of  5
rating by Erik Arsovski
"Had the pleasure of speaking with Dave Samuels and I couldn’t be more pleased with his courtesy and service. All around 10/10!"
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Steve Samuels

May 28, 2024

5  out of  5
rating by Steve Samuels
"Finally a trustworthy Insurance agent! David Samuels was an extremely efficient, kind, and responsive agent. He took care of everything for me and I will continue to use him for any and all of my needs moving forward."
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Becca S

May 24, 2024

5  out of  5
rating by Becca S
"David Samuels from State Farm is the best agent I have ever worked with. From the first phone call, he made me feel like family. He was extremely helpful with this process and made my life significantly easier. A true pleasure to work with!"
We responded:
"Hi Becca, Thank you for your review! I am so glad Dave was so helpful with your insurance. I shared your positive feedback. I hope to meet you soon. Sincerely, Beth Black"
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Liz Ruhnke

May 22, 2024

5  out of  5
rating by Liz Ruhnke
"Dave Samuel's is an amazing agent. He is professional, knowledgeable and is very thorough. He is a pleasure to work with and provides excellent client service."
We responded:
"Hi Liz, thanks for taking the time to give us your feedback! Please let me know if we can sit down and go over your policies before your renewals. Beth Black, Agent"
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KENNETH King

May 16, 2024

5  out of  5
rating by KENNETH King
"State Farm Agent Dave Samuels is the Best, he guided my wife and I through the whole process of getting Our Home Owners Insurance to the point of bundling it with our Vehicles. He also assisted me with getting my Medi-Gap Insurance Health insurance. very Knowledgeable, Recommend him to anyone looking for good, reliable and affordable Insurance."
We responded:
"Hi Ken, Thanks for sharing your experience with my office! Welcome to Illinois. I look forward to take care of your family’s insurance. Beth Black, Agent "
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Dubelza Rivota

May 9, 2024

5  out of  5
rating by Dubelza Rivota
"Irma Corral is what true customer service should be like. Patient, detailed, kind and very knowledgeable. Provided all options and I can guarantee she’ll be able to answer all your questions. Call State Farm for your needs! Thank you Irma, for all your help!"
We responded:
"Thank you and I passed this on to Irma! We strive to create excellent customer service and explain insurance in an easy way for our customers. Beth Black, Agent"
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Emelia Flores

May 7, 2024

5  out of  5
rating by Emelia Flores
"Francis y Irma tureen exelente! Me antendieron Muy Bien. Contestaron todas a preguntas que tenia sobre mi poliza De did a😁"
We responded:
"Gracias Emilia! Me alegra que tambien hayamos podido ayudarlo con su seguro de vida. "
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Nancy Clark

May 6, 2024

5  out of  5
rating by Nancy Clark
"Always a pleasure working with Irma 😊"
We responded:
"Thanks you Nancy. I let Irma know you were happy with he customer service. Have a great day! "
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Janet G

May 2, 2024

5  out of  5
rating by Janet G
"I have been a long time client of this State Farm office. However, today was one of the best interactions that I've had with this office in a long time. Francisca was able to pin point exactly what I needed, was extremely concise, quick, and just all around had a great attitude! She was even able to send out a notice to the Illinois State of Secretary for me in about 5 minutes! Thank you so much for helping me Ms./Mrs. Bandera, you made the interaction with this office so MUCH better!"
We responded:
"Thanks for taking the time to give my office a review! I am glad you were able to get your car paperwork situated quickly. Have a great weekend!"
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Kinga Kowalczyk

April 25, 2024

5  out of  5
rating by Kinga Kowalczyk
"I am writing this review on behalf of my mother, Anna: I would like to acknowledge Beth and her staff, especially Frances, for being so helpful, understanding, and patient while I was in the process of switching insurance companies. Thank you so much!"
We responded:
"Hi Kinga, Thank you so much for taking the time to let us know about mom’s experience here at our office. I am glad we could save her money on her car insurance. We look forward to taking care of any other insurance or financial services needs. Sincerely Beth Black, Agent "
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Laura Loreto

April 9, 2024

5  out of  5
rating by Laura Loreto
"You can't go wrong with Francis, she took really good care of us."
We responded:
"Thanks Laura! Stop in so my office can meet you. Look forward to take care of your insurance"
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Barbara Steele

February 27, 2024

5  out of  5
rating by Barbara Steele
"Wonderful customer service experience."
We responded:
"Hi Barbara! Thanks so much taking time out of your schedule to leave us a review. Let us know if we can help any friends or family with their personal insurance plan. Sincerely Beth Black"
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CHELA RIVOTA

February 16, 2024

5  out of  5
rating by CHELA RIVOTA
"Recently switched back to State Farm after several years with another insurance carrier. Irma Corral took excellent care in choosing my car insurance needs. So glad I made the switch."
We responded:
"Thank you for choosing my business and taking time to leave a review. I am so glad Irma was able to help you. I look forward to meet you. Beth Black, Agent "
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Sue

February 5, 2024

5  out of  5
rating by Sue
"I was with the same insurance carrier for 30 years and when I had a problem, they did not seem to care. I called Dave Samuels and he was extremely helpful and set me up right away with the same coverage at a significant savings. Dave was a pleasure to deal with, and I am very thankful for his help and efficiency."
We responded:
"Thank you so much for taking the time to share your positive experience with us on Google. We are thrilled we were able to help you find the right coverage for your needs and at significant savings. It’s great to know Dave was helpful."