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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dNa

June 24, 2024

5  out of  5 rating by dNa
"I've had auto, renters/homeowners insurance through State Farm since 1984 - the last 10-11 years through Beth Black's office. I recently switched for several reasons one being I moved some 200 miles away however I wouldn't hesitate to recommend this office as they have always been very accommodating and patient to answer any questions I've had through the years."
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Fran DiGenova

June 13, 2024

5  out of  5 rating by Fran DiGenova
"Would like to Thank Irma from Beth Black's State farm office! Irma ALWAYS goes above & beyond for her customers! Irma, is very knowledgeable , professional, efficient & makes you feel like family ! She is the Best!"
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Matt Powell

May 28, 2024

5  out of  5 rating by Matt Powell
"Dave Samuels was a massive help in working through my personal insurance renewals. I have not had positive experiences in the past and he made the process pleasant and easy to understand. Couldn't recommend enough."
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Linda Contini

May 28, 2024

5  out of  5 rating by Linda Contini
"On May 2nd, I was involved in a serious car crash. I must've called Dave Samuels numerous times to figure what was going on with my insurance. Answered all of my questions and helped me through a rough time. I can't thank him enough for helping me through this rough patch. Thanks Dave :)"
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Brick Cassidy

May 28, 2024

5  out of  5 rating by Brick Cassidy
"In the search for someone who was fair, understanding and helpful I found David Samuels from State Farm. I am happy to say I am all set on my search for a new insurance provider! 5 stars!"
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Sam Demaree

May 28, 2024

5  out of  5 rating by Sam Demaree
"Living in the Chicago-land area my whole life, I am sure I am not alone in saying inflation is effecting my everyday decisions. Upon reviewing my auto insurance renewal, I was astonished to see the price increases across the board. In a frustrated attempt to get an explanation on why my premium was increasing so much, I was told (after 70 minutes of being on hold) “the cost to replace my car has increased and the rates will go down soon”. I was not satisfied with this answer, nor the efforts I made to speak to someone on the phone. A friend suggested I reach out to Dave Samuels with State Farm. One call with Dave surpassed the previous 5 years of service received from my current agent combined. Being able to speak with someone who was knowledgeable and also understanding of my situation, I was convinced I will need to move policies over to Dave next year when they are up for renewal. He even said he could take a look at bundling some of my other needs as I start my home purchase search. I cannot recommend Dave enough."
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Emery Lehman

May 28, 2024

5  out of  5 rating by Emery Lehman
"Dave Samuels worked closely with me and was an absolute pleasure to be around. Stuck to business but had a great sense of humor and made me feel very special - 10/10 would recommend to anyone who stops in to Beth Black State Farm Insurance."
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Erik Arsovski

May 28, 2024

5  out of  5 rating by Erik Arsovski
"Had the pleasure of speaking with Dave Samuels and I couldn’t be more pleased with his courtesy and service. All around 10/10!"
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Steve Samuels

May 28, 2024

5  out of  5 rating by Steve Samuels
"Finally a trustworthy Insurance agent! David Samuels was an extremely efficient, kind, and responsive agent. He took care of everything for me and I will continue to use him for any and all of my needs moving forward."
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Becca S

May 24, 2024

5  out of  5 rating by Becca S
"David Samuels from State Farm is the best agent I have ever worked with. From the first phone call, he made me feel like family. He was extremely helpful with this process and made my life significantly easier. A true pleasure to work with!"
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Liz Ruhnke

May 22, 2024

5  out of  5 rating by Liz Ruhnke
"Dave Samuel's is an amazing agent. He is professional, knowledgeable and is very thorough. He is a pleasure to work with and provides excellent client service."
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KENNETH King

May 16, 2024

5  out of  5 rating by KENNETH King
"State Farm Agent Dave Samuels is the Best, he guided my wife and I through the whole process of getting Our Home Owners Insurance to the point of bundling it with our Vehicles. He also assisted me with getting my Medi-Gap Insurance Health insurance. very Knowledgeable, Recommend him to anyone looking for good, reliable and affordable Insurance."
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Dubelza Rivota

May 9, 2024

5  out of  5 rating by Dubelza Rivota
"Irma Corral is what true customer service should be like. Patient, detailed, kind and very knowledgeable. Provided all options and I can guarantee she’ll be able to answer all your questions. Call State Farm for your needs! Thank you Irma, for all your help!"
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Emelia Flores

May 7, 2024

5  out of  5 rating by Emelia Flores
"Francis y Irma tureen exelente! Me antendieron Muy Bien. Contestaron todas a preguntas que tenia sobre mi poliza De did a😁"
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Nancy Clark

May 6, 2024

5  out of  5 rating by Nancy Clark
"Always a pleasure working with Irma 😊"
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Janet G

May 2, 2024

5  out of  5 rating by Janet G
"I have been a long time client of this State Farm office. However, today was one of the best interactions that I've had with this office in a long time. Francisca was able to pin point exactly what I needed, was extremely concise, quick, and just all around had a great attitude! She was even able to send out a notice to the Illinois State of Secretary for me in about 5 minutes! Thank you so much for helping me Ms./Mrs. Bandera, you made the interaction with this office so MUCH better!"
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Kinga Kowalczyk

April 25, 2024

5  out of  5 rating by Kinga Kowalczyk
"I am writing this review on behalf of my mother, Anna: I would like to acknowledge Beth and her staff, especially Frances, for being so helpful, understanding, and patient while I was in the process of switching insurance companies. Thank you so much!"
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Laura Loreto

April 9, 2024

5  out of  5 rating by Laura Loreto
"You can't go wrong with Francis, she took really good care of us."
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Barbara Steele

February 27, 2024

5  out of  5 rating by Barbara Steele
"Wonderful customer service experience."
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CHELA RIVOTA

February 16, 2024

5  out of  5 rating by CHELA RIVOTA
"Recently switched back to State Farm after several years with another insurance carrier. Irma Corral took excellent care in choosing my car insurance needs. So glad I made the switch."
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Sue

February 5, 2024

5  out of  5 rating by Sue
"I was with the same insurance carrier for 30 years and when I had a problem, they did not seem to care. I called Dave Samuels and he was extremely helpful and set me up right away with the same coverage at a significant savings. Dave was a pleasure to deal with, and I am very thankful for his help and efficiency."
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Alex Rodriguez

January 10, 2024

5  out of  5 rating by Alex Rodriguez
"Amazing customer service for sure! Francisca Bandera was very kind and helpful and was able to get me to better understand both rental and auto insurance, and was also able to help me get a superbly priced policy for both renter and auto. Off customer service alone I would recommend this location to anyone looking for insurance!"
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Natori Nieves

January 8, 2024

5  out of  5 rating by Natori Nieves
"I was shopping around due to a horrible experience with my previous insurer & Frances was such a huge help. She was so energetic! Very transparent! She listened very well to my family and I needs. She made my change of auto insurance so smooth and I feel extremely relieved. I would definitely recommend them especially if you’re looking for a weight lifted off your shoulders and awesome customer service!"
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Michele Hall

December 30, 2023

5  out of  5 rating by Michele Hall
"I worked with Dave Samuels from Beth Black's State Farm Insurance office and he was excellent! Super nice and knows his stuff! He answered all my questions and was really easy to work with! I HIGHLY recommend Dave!"
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Barbara Bizzarri

December 29, 2023

5  out of  5 rating by Barbara Bizzarri
"Outstanding service. Always available for questions and concerns"